Checking Insurance Reimbursement Benefits

Contact your insurance company if you are unsure about the mental health benefits of your health insurance. Call the member services number on the back of your insurance card. It should only take a few minutes. You will want to verify the following information:

  1. What are my in network and out of network mental health benefits?
  2. What is my session allowance?
  3. Do I have a deductible? Note: a deductible is a specified amount of money that the insured must pay before an insurance company will pay a claim,
    • Do I have to meet the deductible before insurance will cover the therapy session?
    • What is the deductible amount? 
  4. What administrative steps do I have to take to get reimbursed?


National Child Abuse Hotline: 1-800-422-4453 |

Adult Protective Services Hotline: 1-866-225-5277 |

Bay Area Information and Resources Hotline: 211 |

National Suicide Prevention Lifeline: 1-800-273-8255 |

National Domestic Violence Hotline: 1-800-799-7233 |

National Parent Helpline:  1-855-427-2736 |

National Drug Helpline: 1-888-633-339 |

National Teen Dating Abuse Helpline: 1-866-331-9474 |

National Runaway Switchboard: 1-800-786-2929 |

National Sexual Assault Hotline: 1-800-656-4673 |

National Center for Victims of Crime: 1-800-394-2255 |

Other Resources

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